Prescriptions

Configure Prescription Details

Ordering Repeat Prescriptions

The Village Medical Centre offers safe and reliable ways for patients to request their repeat prescriptions. To ensure accuracy and efficient processing, we only accept requests through approved digital platforms or in paper form.

Online Requests:

The easiest ways to order repeat prescriptions is to use your NHS account (through the NHS website or in the NHS App)
Patients can request repeat prescriptions using the usual NHS-approved apps such as the NHS App, or other accredited online services linked to our system. These platforms allow you to view your repeat medications, request items securely, and track the status of your prescription.

You can also submit requests via Paco GP, our online consultation platform. If you choose this option, please clearly state which repeat medications you require to help us process your request without delay.

Paper Requests:
If you prefer, you may request your medication by using the right-hand white slip attached to your last prescription. Simply tick the items you need and place the slip in the prescription request box at reception.

Please note:
We do not accept prescription requests by telephone or email, as these methods can increase the risk of errors and delay processing.

Raising a Query:
If you have a question about your repeat medication—for example, if an item is missing, you are unsure whether you are due a review, or you need clarification about dosage—please submit your query through Paco GP. This ensures your message reaches the correct team member and can be handled safely. We are unable to respond to medication queries by telephone or email.

Thank you for helping us maintain a safe and efficient repeat prescribing service.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 7 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

Alternatively, you can ask the pharmacist associated with the practice by contacting the surgery

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

  • phone our pharmacist after 10am on 0151 691 1112

Or submit a Paco GP form

Finding your nearest pharmacy

You can click here to use the NHS find a pharmacy service to search for what is available in your area.

As of February 2024, patients can now get treatment for seven common conditions directly from their local pharmacy, without the need for a GP appointment or prescription. Please click here for more information about Pharmacy First.

 

Page last reviewed: 19 November 2025
Page created: 14 January 2022