The practice operates an Electronic Prescription Service.
This means that you have the option to request and collect your prescriptions from your nominated pharmacy without the need to visit the surgery in person. It also means that new prescriptions can be sent electronically to your nominated pharmacy directly from your consultation with the doctor without the need for any paper prescription being printed off. This helps avoid mistakes and lost prescriptions, and reduces the amount of paper used by the NHS.
There are two scenarios where this can be used:
1. Routine repeat prescriptions.
You visit the pharmacy from which you would like to collect your medicines and tell them you would like them to be your nominated pharmacy for the electronic prescription service (your pharmacist may also invite you to nominate them).
Once you have done this, you can call into the pharmacy to request your medicines and they will put the request to us via the computer. We will reply via our computer and the pharmacy will arrange for your medicines to be ready on a certain day. It is up to the pharmacy to say how soon you can collect your regular medicines.
2. Prescriptions issued during a consultation.
If you come to the surgery to see a doctor and as a result a prescription is issued, you can choose to have it sent by computer directly to your nominated pharmacy instead of printing off a paper prescription. You can tell the doctor on the day who you would like to nominate to be your pharmacy.
In this case you will not have a prescription to take to the chemist, but the chemist will be sent the prescription electronically. When you arrive at the pharmacy you can tell the pharmacist it has been sent and the pharmacist can then retrieve it and dispense the right medication.
At any time you can change your nominated pharmacy by informing the practice or the new pharmacy.